Privacy and cookie choices

Last updated: 26 October 2026.

FRST Foundation uses information to run this website, process and record support, respond to requests and provide donation-related services. This notice explains the main uses and your choices.

Information you provide

Donation, contact, volunteering and partnership forms may ask for your name, contact details and information relevant to your request. Donation or tax-documentation processes may also require PAN or other details. Please do not submit identity documents or sensitive information through general-message fields unless the Foundation has asked for them through an appropriate channel.

Razorpay operates the payment and recurring-authorisation checkout. The Foundation receives information needed to reconcile a payment, such as its reference, amount, currency, status and the contact details provided during checkout. Payment-method authorisation is completed through the provider or payment app, not through the certificate-request form.

Why we use it

We use relevant information to process support and enquiries, maintain donation and accounting records, reconcile payments, provide payment-document assistance, verify certificate requests, and respond to eligible tax-documentation requests. Payment confirmations and appreciation certificates are separate from tax documentation.

Donation confirmations and private certificate links are transactional messages. They are different from optional newsletters or promotional messages; making a donation is not treated by this website as permission for a new marketing list.

Service providers and records

Operating these services involves providers, including Razorpay for payments and recurring mandates, the website's hosting and WordPress services, and email-delivery services. Authorised Foundation administrators and people supporting its accounting and donor-service work may need relevant records. Authorised Foundation team members also use Google Workspace, including Sheets and Drive, for operational and accounting records.

Hosting and security services may process technical information such as IP addresses, browser information, request times and errors to deliver and protect the site. External media, fonts or links may involve their own providers. Their privacy notices apply when you use those services.

Essential cookies and private certificates

Some first-party cookies are needed for site administration, security, donation sessions and private downloads. Certificate downloads use short-lived, secure browser binding. One-time PDFs require the existing private receipt and short-lived browser-bound authorisation. Monthly certificate email links are single-use and expire after 10 minutes; they should not be forwarded or posted publicly. Expiry of a link does not mean the underlying donation or accounting record is deleted.

For monthly-certificate requests, entering a payment reference and email address is not sufficient to download a certificate. After verifying an eligible captured payment, the site sends the private link only to the email address on the provider's payment record. The request page returns a generic acknowledgment to help avoid disclosing other donors’ records.

Optional website measurement

Optional Meta measurement, Microsoft Clarity recordings and Google measurement are currently paused. You can use Cookie choices to save or change a preference, but paused tools do not run. Donations work without optional measurement.

Donation pages, embedded donation forms, receipts and private certificate pages are excluded from optional measurement. We do not treat a button click as a successful donation or send a donation-success conversion on that basis.

Your optional-cookie preference is stored in a first-party cookie. You can choose Accept optional or Reject optional with equal ease. Browser settings can also limit cookies; blocking essential cookies may prevent donation sessions or private downloads from working.

If optional measurement is enabled in the future, the choices and notice will describe the tools in use. A saved preference does not override the exclusions on donation, receipt or private certificate pages.

Retention and your requests

Donation, accounting, tax-support and correspondence records are retained for operational administration and applicable record-keeping requirements.

You can ask about access, correction, the use of your information or deletion by contacting foundation@frst.co.in. We review requests and may need to verify your identity before discussing a donor record. We will explain any limits where a record needs to be retained. Please do not email a full PAN or an identity document unless it is necessary and the Foundation has confirmed the appropriate process.

Contact and updates

FRST Foundation: foundation@frst.co.in · +91 91360 63140.

We may update this notice as the website and its services change. The date above identifies the latest version.