Refund and Cancellation Policy
Donations
- Donations made to FRST Foundation are non-refundable.
- Once a donation is made, it cannot be canceled or reversed, as funds are allocated towards our programs and initiatives immediately.
- In case of an error in the transaction (such as duplicate donations or incorrect amounts), donors may request a refund within 7 days of the transaction.
Refund Request Process
If you believe an error has occurred in your donation transaction, please follow these steps:
- Email us at foundation@frst.co.in with the following details:
- Full Name
- Date of Donation
- Transaction Amount
- Mode of Payment
- Reason for Refund Request
- Our team will review the request and respond within 5-7 business days.
- If approved, the refund will be processed within 10-15 business days via the original payment method.
Event Registrations & Campaign Contributions
Contributions made for events, campaigns, or fundraising initiatives are also non-refundable, unless the event is canceled by FRST Foundation. If an event is canceled, registered participants will be notified via email, and refunds (if applicable) will be processed within 10-15 business days.
Cancellation Policy
Once a donation or contribution is processed, it cannot be canceled. If you signed up for a recurring donation, you can request to cancel future payments by emailing us at foundation@frst.co.in at least 7 days before the next scheduled payment.